Embrace what’s next.
Create new possibilities.

Job Purpose and Impact

The Senior Specialist, Process Design Excellence job executes goals and objectives aimed at enhancing organizational performance and customer satisfaction. With minimal supervision, this job performs complex activities to streamline operations, reduce waste and optimize workflows while driving the adoption of structured continuous improvement methodologies, including Lean Six Sigma practices. This job builds, engages and sustains a community of process practitioners across the organization, supports the development and deployment of continuous improvement training strategies, and partners across the organization to select training content fostering a culture of continuous improvement that delivers on business performance objectives for value creation, waste reduction and cost efficiency.

Key Accountabilities

• CONTINUOUS IMPROVEMENT METHODOLOGY DEPLOYMENT: Drives the adoption and practical deployment of structured continuous improvement methodologies, ensuring incorporation of Lean Six Sigma practices.  

• PROCESS IMPROVEMENT: Partners to review and challenge existing processes, supporting initiatives that drive value creation, waste reduction and cost efficiency.  

• PROCESS ASSESSMENTS & STRUCTURED ANALYSIS: Uses complex data insights and structured problem-solving methodologies to assess processes, identify root causes, find improvement opportunities, and measure impact using relevant performance indicators.  

• DESIGN SOLUTIONS & WORKSHOPS FACILITATION: Handles complex solution design and cross-functional workshop facilitation to support the adoption of continuous improvement practices.  

• CONTINUOUS IMPROVEMENT TRAINING DELIVERY: Executes the delivery of continuous improvement training and certification initiatives supporting training strategy and curriculum development to strengthen organizational capability in Lean Six Sigma concepts. 

• TECHNOLOGIES ADOPTION: Partners to implement and support the adoption of complex technologies and automation tools that enable process excellence and operational performance improvement initiatives. 

• STAKEHOLDER COLLABORATION: Collaborates with cross functional team to support complex action plans, facilitate the adoption of new continuous improvement practices, and reinforce a culture of process excellence. 

Qualifications