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Back office support Gourmet

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Job ID 324289 Date posted 03/18/2026 Location : Mouscron, Belgium

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

Cargill Gourmet offers a wide range of chocolate couvertures, inclusions and decorations. In this role, you will act as primary/secondary contact towards customers and handle inquiries, call offs, invoicing and other activities. In doing so you will need to coordinate activities between the different departments, mostly Supply Chain and Sales. Together with a medium-sized team you will contribute to an increased level of transparency, communication and responsiveness with the company's customers.

Key Accountabilities

  • Receive and process customer orders (+changes) in our ERP system.
  • Inform customers about order status, invoices, contract balances and other information needed to complete an order.
  • Build knowledge of the product portfolio and work with sales account managers to share this knowledge if needed.
  • Smooth coordination with other teams.
  • Reflect and proactively identify risks and opportunities to improve the order management processes.
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Minimum 3 years work experience
  • Fluent in Dutch, French and English
  • Other minimum qualifications may apply

Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.

Interested? Then make sure to send us your CV and cover letter in English today:  
Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

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